Privacy

Leitlhof Srl., with registered office at 39038 Innichen, Pustertalerstraße 29, (hereinafter referred to as “the Controller”) is constantly committed to protecting the online privacy of its users. This document has been drafted pursuant to Art. 13 of EU Regulation 2016/679 (hereinafter referred to as the “Regulation”) so that you may become familiar with and understand our privacy policy and how your personal information is processed when using our website, and to possibly provide your explicit and informed consent to the processing of your personal data (valid only for persons aged 16 or older). The information and data you provide or otherwise obtain when using our services on the website (hereinafter referred to as the “Services”) will be processed in accordance with the provisions of the Regulation and the confidentiality obligations governing the company’s activities.

In accordance with the provisions of the Regulation, the processing carried out by Leitlhof Srl. is based on the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimisation, accuracy, integrity and confidentiality.

The Controller
The data controller for processing carried out on the website is Leitlhof Srl. (details above / legal notice). For information regarding the processing of personal data by the Controller, including the list of data processors appointed to process the data, please write to the following address: info@leitlhof.it.

Personal data subject to processing
We inform you that, as a result of your browsing on the website, the Controller will process personal data which may consist of identifiers such as your name, identification number, online identifier, postal address, email address, telephone number (landline and/or mobile), or one or more elements specific to your physical, physiological, psychological, economic, cultural or social identity, capable of identifying you or making you identifiable (hereinafter “personal data”).

The personal data processed through the website are as follows:

Browsing data
The IT systems and software procedures used to operate the website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but could, by its nature, through processing and association with third-party data, allow users to be identified. This category includes IP addresses or domain names of the computers used by users connecting to the website, URI (Uniform Resource Identifier) addresses of requested resources, request time, method used to submit the request to the server, size of the file received in response, numerical code indicating the server response status (success, error, etc.), and other parameters relating to the operating system and IT environment.

This data is used solely to obtain anonymous statistical information on website usage and to ensure its correct functioning, detect anomalies and/or abuse, and is deleted immediately after processing. Data may be used to establish liability in the event of hypothetical cybercrimes against the website or third parties. Otherwise, data collected on the website is deleted after a short period.

Special categories of personal data
If you use our website to contact us (or send us an email), there may be transmission of personal data falling under the special categories defined in Art. 9 of the Regulation, namely “[…] personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and […] genetic data, biometric data for the unique identification of a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.”

Please do not disclose such data unless strictly necessary. We expressly inform you that, regarding the transmission of special categories of personal data but in the absence of explicit consent to their processing (you are of course allowed to send a CV), the Controller cannot be held liable, as processing is permitted since it concerns data manifestly made public by the data subject in accordance with Art. 9(1)(e) of the Regulation. However, as mentioned above, it is important to provide explicit consent if you choose to transmit such information.

We also inform you that, for recruitment purposes, the Controller may analyse publicly available professional social profiles on the internet (e.g. LinkedIn).

Voluntarily provided data by the data subject
If you use certain services on the website (e.g. contact, inquiry, or booking forms), we may process personal data of third parties that you send to the data controller. In such cases, you act as the data controller and assume all legal obligations and liability. You therefore fully indemnify us against any claims, demands, or damages arising from the processing of such data in violation of applicable data protection regulations.

If you provide or otherwise process personal data of third parties while using the website, you guarantee that this processing is based on an appropriate legal basis pursuant to Art. 6 of the Regulation.

Cookies
General information about cookies
Cookies are small text files stored by a website and browser on a client computer’s hard drive to retain small amounts of information for a certain period of time. There are different types of cookies: some are essential for the website’s functioning (e.g. navigation or shopping cart cookies), others are analytics cookies that collect information such as visitor numbers and browsing paths, and functional cookies that remember user choices (e.g. filters or language settings).

In addition, there are profiling cookies that record user preferences and actions to create a user profile, enabling more targeted advertising, often from third parties.

Cookie consent requirement
Website visitors must actively consent to non-essential cookies and may withdraw consent at any time.

This website uses only technical cookies, for which no consent is required.

Blocking cookies via browser settings

Firefox:

Click the menu and Settings. Go to the Privacy tab.
Under “History” select “Firefox will use custom settings”. Uncheck “Accept cookies”. Click “OK”.
More information: https://support.mozilla.org/en-US/kb/block-cookies

Google Chrome:

Click the menu and Settings. Click “Show advanced settings”. Under “Privacy”, click “Content settings…”. Select “Block cookies”. Click “Done”.
More information: https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer:

Open “Internet Options” from the Tools menu. Go to “Privacy”. Adjust cookie level using the slider. Click “OK”.
More information: https://support.microsoft.com/en-us/windows

Safari:

Open “Privacy” settings. Choose when Safari should accept cookies.
More information: https://support.apple.com/kb/PH5042

Purpose of processing
Where necessary and with your explicit consent, processing is carried out for the following purposes:

To provide the requested services To respond to customer support requests, inquiries, or bookings To analyse CVs and contact applicants To comply with legal, accounting, and tax obligations Marketing purposes (newsletter, promotional communications, etc.)

Legal basis
The legal basis for processing is set out in Art. 6 of Regulation (EU) 2016/679.

Recipients of data
Personal data may be shared with service providers such as IT support, consultants, hosting providers, etc.

Data transfers
Some data may be transferred outside the European Economic Area with appropriate safeguards.

Data retention
Personal data is stored only for as long as necessary to achieve the stated purposes.

Rights of the data subject
You have the right to access, rectify, erase, restrict, object to processing, and request data portability under Arts. 15 et seq. of the Regulation.

Requests may be sent to: info@leitlhof.it.

Seekda
For online bookings, this website uses Seekda. Privacy information: https://www.seekda.com/terms-and-conditions

Data is not disclosed.

Processing may be carried out with or without electronic means, always in compliance with security measures.

The Data Protection Act grants rights under Art. 7.

The data controller is Leitlhof GmbH with registered office at 39038 Innichen, Pustertalerstraße 29, represented by the legal representative Mr. Robert Mühlmann.

VAT No. IT00435540216 registered in the Bolzano Commercial Register – REA No. 80770

Online Marketing & Marketing Automation for Hospitality ADDITIVE GmbH
Revolutionary hospitality marketing on autopilot
Industriezone 1/5 - Eurocenter
I - 39011 Lana South Tyrol / Italy
Tel +39 0473 538800
E-Mail info@additive.eu
www.additive.eu

ADDITIVE has been supporting renowned hotel businesses since 2005 as a hotel marketing agency with the first data-based online marketing system and marketing automation specifically for hotels. The result is more direct bookings and revenue, as well as transparently measurable marketing and sales success.

Data protection and GDPR compliance play a central role in software development.

ADDITIVE+ LANDINGPAGE - Online marketing and landing pages
In addition to our website, we operate optimised sales landing pages. For processing requests we use cloud services and CRM systems.

Our landing pages use Google Analytics by Google Inc.
https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

Data is analysed by ADDITIVE to optimise marketing and sales activities.

Processing is based on Art. 6(1)(f) GDPR.

Landing pages also use remarketing features from Google and Meta Platforms Inc.

ADDITIVE+ MARKETING AUTOMATION
For customer retention and sales we use marketing automation software.

Data is used to send automated offers.

You may unsubscribe at any time via the link in each message.

ADDITIVE+ NEWSLETTER
You may subscribe to our newsletter. An email address is required.

After registration you will receive a confirmation email.

You may unsubscribe at any time via the unsubscribe link.

To manage subscriptions we use software from ADDITIVE OHG, 39011 Lana (BZ), Italy.

Data may be processed outside the EU with appropriate safeguards.