Covid-19 information

Wellness holidays in safety at the green Hotel Leitlhof 
 
Your health and wellbeing are our top priority. 
For this reason, we have taken various measures to ensure your peace of mind! Here you are in safe
hands!  
 
Highly accommodating terms of cancellation 
You may cancel your booking up to 48 hours before your arrival, at no cost! 
 
In general 
We will take the utmost care over cleaning and sanitising all the areas. 
Pure, fresh natural air. Even greater importance will be placed on good ventilation of all the rooms.  
Disinfectants will be made available in all areas of our hotel. 
All our staff will wear a face mask and follow the safety rules to the letter.  
 
Check-in 
To make it quicker and easier for you to check in, we offer the possibility of a Pre Check-in before your
arrival. We will otherwise scan your document at reception. 
The cards for accessing your room will be duly disinfected before each check-in and after each check-out.  
We will provide your information material on request and in person, to avoid it coming in contact with
anyone else. 
 
Check-out 
The day before your departure, on request you will receive your invoice in digital format. In this way, you can check it
at your leisure and check out the day before without hassle or delay.  
 
Your room 
The rooms will be cleaned, disinfected and ventilated with the greatest care. 
After each departure, we will sanitise the room with a special ozone device. 
 
Kitchen 
Your palate hasn't been put into quarantine! Our chefs will continue to treat you to the most delicious
food, while respecting all the hygiene requirements.  
For reasons of safety we will not be offering a buffet service - we will instead serve everything you desire
straight to your table. 
Breakfast, afternoon snacks and our selection of salads and antipasti will also be served straight
to your table or at the buffet. On the buffet you have to wear mask.
We are happy to offer room service on request (for a fee). 
To guarantee your safety, the tables in the dining room will be kept 1 metres apart. 
Our staff will of course all wear face shields and gloves. 
All surfaces and objects will be cleaned and disinfected with care. 
 
Wellness 
You are free to use our outdoor pool, covered pool and relaxation area. 
Saunas and the fitnessroom are usable with reservation.   
Our Spa staff are highly experienced and will continue to work with the utmost care. 
All Spa treatments will remain available as always. Our guests will be given face masks for use
during the treatments. Our staff will also, of course, wear a face mask and gloves.  
All the tools and instruments will be cleaned and disinfected after each treatment.  

 
Programme of activities 
You can still take part in our programme of outdoor activities and discover the many beautiful facets of
nature.  
Or do you prefer cycling? If so, we offer e-bikes, mountain bikes and city bikes for hire. 

Use of mask
The Italian Government enacted a new law, that extends the mandatory use of masks. Said national regulation does not apply immediately to South Tyrol. Here we have a local regulation (local law N. 4 from 8th May 2020) for the containment of the spread of the virus SARS-CoV-2. There is no general requirement to wear a mask, unless you are not able to maintain the security distance of 1 meter between people. You are also required to wear a mask in public places from 6 pm to 6 am.